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Contact us at 800-547-6275 or
parts@fossna.com
FOSS Customer Support Team


Prices valid only in the USA
Privacy policy

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold or disclosed to third parties. The site collects shipping and billing information of the customers. Customers will be assigned a log-in, in which their details will be stored. If you would like to have your account log-in removed from the site, please contact us toll free at 800-547-6275. For more details about our privacy policy, please click here.

Orders policy

FOSS reserves the right to refuse any order. To receive our complete Terms and Conditions please contact FOSS. Prices and availability are subject to change without notice. Minimum order amount is $25. All sales are in US$. If you experience any problems with your order please contact us at 800-547-6275 within 30 days.

Your order will not be processed until reviewed by a FOSS customer service representative, after it has been verified, your payment will then be processed and the order will be shipped. All information is encryped to ensure secure transactions. We encourage all customers to maintain a copy of the transaction.

Shipping policy

We can ship to locations in the US via FedEx ground or priority. The cut-off time for shipments is 3pm CST. Orders received after this time will be shipped the following business day. All orders are shipped from FOSS North American in Eden Prairie, MN

 
Tax Exemption

If you are a tax exempt customer, please call us at 800-547-6275 to set up your tax free shopping user name and password for future use. Taxes will not be credited if billed.

Credit Card orders

The transaction encryption capabilities of the website offer reliable protection from unauthorized access and provides cardholders with the safest way to make purchases over the internet.

Email is not a secure communication method and should never be used to transmit credit card numbers or other sensitive information.


Contact Information

All transactions are processed at:

FOSS North America
8091 Wallace Rd.
Eden Prairie
MN 55344, USA
Toll Free: 800-547-6275
Fax: +1 (952) 934-2369
parts@fossna.com


Can't find your part?

Not all parts are available on the FOSS e-shop - if you cannot find your part please contact the Customer Support team at 800-547-6275 or parts@fossna.com